Terms & Conditions

  1. Definitions:
    1. For this entire section of Terms and Conditions / Agreement, some terms are defined to have specific meaning (irrespective of their general usage and meaning), as follows
    2. the terms “We” and “Us” refer to the website “nexlev.in” and “CAMBIUM RETAIL PRIVATE LIMITED”,
    3. “You” and “User” refer to the user of the website and any business entity that the user claims to represent.
    4. “Using the website” refers to all the interactions possible with the website whether direct or indirect, including but not limited to browsing website’s domain or subdomains, with or without a proxy, actions related to ordering a product, cancelling an order on the website etc.
    5. “Your Information” refers to any information provided by you while using the website, placing an order, contacting us via e-mail, phone, website etc.
    6. “Medium of payment” refers to credit card / debit card / bank account / online banking / currency / crypto-currencies or any other object and/or system that can be used to make payments.
  2. Acceptance of T and C: By accessing this website, you are deemed to have accepted the Terms and Conditions for accessing the website.
  3. Absolute Agreement: Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using our services, you agree to be bound by these Terms and Conditions.
  4. Access to the Website: We reserve the right to allow / deny access to the website to any individual, group without any need to provide a reason for the same.
  5. Consent to Contact: For executing any transaction using the website, you will need to provide a valid e-mail address / phone number or both. By doing the same, you are providing us with consent to contact you.
  6. Offer:
    1. Any information displayed on the website, including but not limited to the product, images and pricing are an invitation to offer and not an offer itself.
    2. The order placed by you constitutes your "offer".
  7. Acceptance of Offer:
    1. We reserve the right to reject or accept the offer in full or part.
    2. Any “action” or “denial to take action” shall not be treated as acceptance of your offer.
    3. Dispatch of product shall be the only form of acceptance of offer and the same will be informed to you via e-mail.
  8. Product Related Issues:
    1. We take utmost care to deliver quality service to customers, handling their products with care. However, managing thousands of products is no easy task.
    2. In case a different SKU product is delivered to you, we will arrange a reverse pick-up of the product from your doorstep and issue a replacement to you at no extra cost.
    3. Please ensure that the original invoice, product is in its original packaging, along with all free gifts and accessories and
    4. Neither product nor its accessories/gifts packaging have been opened or tampered.
  9. Damaged Product:
    1. Our customers are requested to report any damaged product within 48 hours of product delivery.
    2. The product, accessories, free gifts need to be shipped back to us by the customer within 10 Business Days of product delivery.
  10. Contract Competent Users: Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents, etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors is strictly prohibited.
  11. Usage outside India:
    1. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. We make no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India.
    2. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable.
  12. Business Purchases: In case you are using the website or making purchases on the website on behalf of any Business Entity, you claim that you have the right to represent the entity and legally bind it to all the clauses in the agreement.
  13. Usage of Products: We bear no responsibility for the products usage, including the user, place, time and nature of its use including whether the products are used by the entity / person which ordered them.
  14. Area of Delivery: We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. The limit of delivery within India is subject to the ability of our logistics partners to ship the product safely and profitably.
  15. Information Security:
    1. We will protect your information in accordance to our privacy policy.
    2. Responsibility of protecting your Username, Password and preventing access to your phone, computer or e-mail shall be your responsibility. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.
    3. If you know or suspect that someone else knows your password you should notify us by contacting us immediately on the Contact number provided in the “Contact Us” section of this website.
  16. Accuracy of Information:
    1. You bear the responsibility to provide and promptly update your information to keep it true, accurate, current and complete.
    2. You shall be liable to pay us fair compensation for any damage or losses caused because of your information being untrue, inaccurate, incomplete or not current.
  17. Card or Account Used for purchase:
    1. You confirm that the medium of payment (e.g credit card, debit card, any other card or account) used for “making a purchase” / “for availing services” on this website is owned by you and any information pertaining to the same will be correct and accurate.
    2. You shall not use any medium of payment (credit card / debit card / other card / account) which is not lawfully owned by you.
    3. We bear no liability for any fraud arising out of attempt to use a medium of purchase on the website. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' also shall be exclusively on you.
  18. Fraudulent Transactions:
    1. We reserve the right to recover the cost of goods, lawyer’s fees and fair monetary compensation for any damage / expenses incurred as a result of a person/s using the website fraudulently.
    2. In addition to the above, we reserve the right to initiate legal proceedings against such person/s for use of the Site or attempt of the same in a fraudulent manner, any other unlawful act/s or omissions in breach of these terms and conditions.
  19. Failure of Transactions: We as a merchant shall be under no liability, in respect of any loss or damage arising directly or indirectly out of the failure of any Transaction for any reason whatsoever.
  20. Electronic Communications:
    1. We will communicate with you by email or by posting notices on the Site.
    2. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  21. Display of Product: The images on the website are just for reference to the structure of the product and may not be a 100% correct representation of Product Size and Color.
  22. Governing Law and Jurisdiction: This User Agreement shall be construed in accordance with the applicable laws of India.
  23. Copyright & Trademark:
    1. “nexlev.in”, “CAMBIUM RETAIL PRIVATE LIMITED”, its suppliers and licensors reserve the rights to the content (text, programs, products, processes, technology and other materials) on this Site.
    2. Any trademark not a property of “nexlev.in” and “CAMBIUM RETAIL PRIVATE LIMITED” is a property of its respective owner/s.
    3. Any use of this website or its contents, including copying or storing it / them in part or whole, other than for your own personal, non-commercial use is prohibited without the permission of “CAMBIUM RETAIL PRIVATE LIMITED”
  24. Limitation of Liability and Disclaimers:
    1. The Site provides content from other resources and while we try to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.
    2. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site.
    3. Without prejudice to the generality of the section above, our total liability to you for all liabilities arising out of this User Agreement is limited to the value of the product ordered by you.
    4. We, our associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.
  25. Site Security: You are prohibited from violating or attempting to violate the security of the Site, including, without limitation,
    1. accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
    2. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
    3. attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;"
    4. sending unsolicited email, including promotions and/or advertising of products or services; or
    5. forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.
    6. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
    7. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.
    8. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from us on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
  26. Modification of Terms & Conditions: We reserve the right to modify Terms & Conditions as and when required. Users are required to check the terms and conditions at every visit. No notification is required to be communicated if there are any changes in the terms and conditions.